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About Supuni

Software foundations.
AI systems.
Product thinking.

I’m a Senior AI Engineer specializing in Generative & Conversational AI, with 5+ years of software engineering experience building and operating production systems.

My work sits at the intersection of AI Engineering, Software Systems, and Product — turning complex technical and business problems into reliable, useful products.

The journey

From software engineering to AI systems.

I started my career building software from the ground up — working across frontend, backend, APIs, messaging systems, data pipelines, cloud infrastructure, and production operations.

Over five years, that foundation grew into system design, product ownership, technical leadership, and increasingly complex AI-powered products.

Today, I work primarily on AI Engineering: building systems around LLMs, RAG, agents, MCP, conversational AI, evaluation, reliability, and production deployment.

The direction has changed, but the foundation remains the same: strong engineering, clear systems thinking, and building for real users.

01 / Software engineering

Five years of building real systems.

My software engineering career began with customer-facing messaging and SaaS platforms, where reliability, production constraints, and real business requirements mattered every day.

I progressed from intern to software engineer and then senior engineer, working across customer engagement, CRM, messaging, analytics, and conversational systems.

I built event-driven workflows, APIs, backend services, analytics pipelines, and cloud infrastructure while working with systems serving thousands of businesses.

That experience gave me something I carry into AI engineering today: AI systems still need to behave like production software.

ShoutOUT and CXForge card celebrating Supuni Manamperi's five-year work anniversary
Anniversary flowers and card beside a laptop running the MarketBuzz codebase
"5 Years Strong" cake from ShoutOUT celebrating five years of dedication
SaaS & Platforms
CRMCustomer EngagementMessagingAnalytics
Systems
Distributed SystemsEvent-Driven ArchitectureAPIsIntegrations
Data
MongoDBClickHouseRedisKafkaAnalytics Pipelines
Cloud
AWSDockerCI/CDProduction Operations
Leadership
System DesignMentorshipCross-functional Delivery
02 / Product & leadership

Engineering beyond the code.

As my engineering experience grew, I moved closer to product decisions, system architecture, and cross-functional leadership.

At MarketBuzz, I worked across engineering and product — translating business problems into technical direction, leading architecture and product workshops, aligning teams around execution, and mentoring engineers.

I learned to think beyond whether something can be built and ask a broader set of questions:

  • Should we build it?
  • What problem does it solve?
  • How should the system evolve?
  • What does it take to operate it in production?
Supuni Manamperi facilitating a MarketBuzz solution ideation workshop with engineering, marketing and sales teammates
Supuni Manamperi listing solutions on a flip chart during the MarketBuzz product workshop
03 / AI engineering

Now building AI-native systems.

My current focus is AI Engineering — not simply adding an LLM to an existing application, but designing the systems around intelligent behavior.

I work across retrieval, context construction, agent orchestration, tool calling, memory, human-in-the-loop workflows, evaluation, observability, reliability, and deployment.

Recent work spans agentic research systems, MCP infrastructure, multi-agent product workflows, conversational AI, multimodal retrieval, and AI-powered automation.

Generative AI
LLMsLLM APIsStructured OutputsContext Engineering
AI Systems
RAGHybrid RetrievalAgentsMulti-Agent SystemsLangGraph
AI Integration
MCPTool CallingAPIsConversational AI
Reliability
EvaluationGuardrailsGroundingObservabilityRegression Testing
Production
Async ProcessingModel RoutingCost TrackingCachingProvider FallbacksFailure HandlingHuman-in-the-Loop
04 / Philosophy

Technology is only useful when it works for people.

I care about the engineering underneath a product, but also about the people using it, the business behind it, and the context in which it operates.

I believe good systems need more than technical sophistication. They need clear purpose, thoughtful design, reliable behavior, and an understanding of the people they serve.

That’s why my approach sits across tech, business, and human — building systems that are technically sound, useful in practice, and designed with intention.

Farewell flowers, a "We'll miss you, Supuni" photo board and a thank-you letter from the ShoutOUT team
ShoutOUT farewell photo board and team postcard displayed on a wooden shelf
Questions

Frequently Asked Questions

Who is Supuni Manamperi?

Supuni Manamperi is a Senior AI Engineer specializing in Generative and Conversational AI, with 5+ years of software engineering experience across AI systems, SaaS platforms, distributed systems, and product development.

What does Supuni specialize in?

She focuses on production AI systems including RAG, AI agents, MCP, conversational AI, AI orchestration, evaluation, reliability, and AI-powered product development.

What is her software engineering background?

Her foundation is in production software engineering across SaaS, CRM, messaging, analytics, event-driven systems, APIs, data infrastructure, and AWS.

What kind of AI systems does she build?

She builds AI systems that connect models with real-world data, retrieval, tools, workflows, memory, business rules, and product experiences.

What roles is Supuni open to?

She is open to Senior AI Engineering roles focused on Generative AI, Agentic AI, Conversational AI, AI systems, and intelligent automation.

Where is Supuni based?

Sri Lanka, and open to remote opportunities.

What projects has she worked on?

Her portfolio includes ResearchMind AI, Research Intelligence MCP, BuildWise AI, Suvia, BrandWeave AI, MarketBuzz, and ModelSnapper.

Where I’m headed

Building AI that works
in the real world.

I’m continuing to deepen my work in AI system architecture, agent engineering, retrieval, evaluation, reliability, and production AI infrastructure.

I’m particularly interested in the space where strong software engineering foundations meet increasingly capable AI systems — building products that can reason, retrieve, use tools, adapt to context, and operate reliably in the real world.